Head of Strategic University Research, BT

Jeff leads an innovative research initiative involving a large number of Universities, Institutions and Business Schools across the planet.

Major relationships include Cambridge University, MIT, University College London, Essex University and University of California, Berkeley.

Professional Experience

Board Member STEMNET for the East of England (2006-2008); Director of Young Engineers for Britain (2002-2004); Head of Internet & Multimedia Research & Development, BT Exact (1999-2003); Head of On-Line Education, Training and Health Services, BT Exact (1998-1999); Chief Technology Officer for BT Cable Television Services (1996-1998).

Member of: The Science Education Forum (2002-2008); CBI, Inter-Company Academic Relations Group (2002-2008); The International Institute of Management Development (1998-2008); The Cambridge University Crucible Network (2001-2008); The Cranfield Court (2004-2008); The Cranfield Management Association (2000-2006)

An Advisor to: The Institute of Electronics, Communications and Information Technology (ECIT) at Queens University Belfast, The Department of Electronic Systems Engineering at the University of Essex.

Fellow of the Royal Society for Arts, Manufactures and Commerce.
 

Principal Fields of Interest

Management: Leadership of Creative, Innovative and Multi-Disciplinary Teams.
Technology: Human-Computer Interaction, AI systems, User Modelling and Web 2.0.

Selected Publications

• Is the Web the ultimate social network - BT's Innovation Website - February 2008
• Living in world of exponential change - BT's Innovation Website - June 2007
• Broadband in China - it's a culture thing - BT's Innovation Website - October 2006
• A Society of Minds - Changes in Society and Culture as a result of Technology - October 2005[L]
• An Institute for Ideas - (BT innovation and technology e-zine) June 2004
• 'Where science fiction meets reality' – conducting research with Universities – February 2004
• 'Don’t lose it re-use it!' – Using RFID labels to aid in re-cycling – January 2004
• 'Why have a vacuum, when you can have a think tank?' - Article on BT's relationships with Universities, October 2003
• Inclusive-Design (Springer - 2003) – Chapter on Usability of Internet Services, January 2003

White Papers

• 'The management of creativity and innovation' – innovation in large companies – Jan 2004
• ‘Internet Usability and Accessibility’ – Designing for the optimal customer experience – Jan 2003[L]
• ‘Usability Matters’ – A methodology for the design of high usability Internet content – Jan 2002

Patents and Patent Applications Pending

Two Patents associated with "Wearable Context Sensitive Terminals" – Dec 2000 & Jan 2001

Lectures and Seminars

• Cambridge University, 'Unleashing the Power of Creativity' - How can industry harness the power of invention?  - 7th May 2008 at Pembroke College [L]
• UNICO - (Technology Transfer in the Physical Sciences) - Open Innovation - 7th December 2007 - The Nottingham Belfry
• Cambridge University, 'On-line social networking - what does this mean for big businesses', 22nd November 2007 at Judge Business School
• Cambridge University, The Changing Face of BT - Moving from a traditional 'Telco' to a world leader in information and communications technology - 14th May 2007 at Pembroke College [L].
• ESRC, Engaging with Business - 26th March 2007 - Russell Hotel, London [L]
• Auril & BBSRC, Bid Writing in an Innovative Way - 19th December 2006, Woburn House Conference Centre, London  
• Cambridge University, Global Business Symposium - Using Open Innovation with University Partners to Transform a Business -14th July 2006 at Judge Business School.
• Cambridge University, Stokes Society Lecture - Citizen Reporters, Podcasting and the Future of Broadcasting and Entertainment - 2nd February 2006, Pembroke College.
• North West Innovation Lecture & Dinner - Networks for the Future - How the adoption of the latest in ICT can radically improve business performance - 24th November 2005
• GovNet Conference on Science & Innovation 2005 - QE2 Centre Westminster - Knowledge Exchange - How Industry can work effectively with Universities - 26th May 2005
• Cambridge Society for the Application of Research - 'Making the most of the research budget' - The Wolfson Lecture Theatre, Churchill College - 15th November 2004
• MIT MBA seminar 2004 - Working within the UK regulatory framework – 25th February 2004
• AURIL Annual Conference 2003 - "Looking at the role of Industry in Academic Research" - Dundee, 23rd October 2003
• People Inspired Innovation Conference 2003 - "the needs of real people into the design process"- 
  Ipswich, 24th September 2003
• Knowledge Management – "The use of KM tools and the development of a new KM business"
  Royal Society of Arts event, 6^th April 2003
• Interface: User and Machine – "User Centred Design and Multi-disciplinary Teams"
  Royal Society of Arts, 6^th October 2002
• Moments of Truth – "Ensuring that on-line customer interactions enhance your brand?’’
  Suffolk Economic Development Division, 22nd February 2002
• Internet Marketing - "So how can you market professional services on the Internet?’
  Royal Institute of Chartered Surveyors, 4th December 2001
• Personalisation - "Learning what the Internet user really wants from a service’
  Suffolk County Council, IT and Business community, 24 May 2001

jeff.patmore@bt.com